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At SIDI Cycling USA (“we,” “us,” or “our”), we respect your privacy as seriously as we respect the craftsmanship of our premium Italian cycling footwear. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sidicyclingusa.com.

1. Information We Collect

We collect information to provide performance cyclists with seamless service and secure transactions:

  • Personal Information: Name, email, shipping/billing address, phone number when you make purchases or create an account
  • Payment Information: Credit card details processed through PCI-DSS compliant systems (we never store full card numbers)
  • Technical Data: IP address, browser type, device information, and usage patterns through cookies
  • Communication Records: Correspondence with our cycling-experienced support team

2. How We Use Your Information

Like the precision engineering of our carbon fiber soles, we use your data with purpose:

  • Process orders and deliver high-performance cycling gear worldwide
  • Provide military-grade secure payment processing
  • Improve our products and services for serious cyclists
  • Communicate about orders, products, and cycling-related updates
  • Prevent fraud and enhance website security
  • Comply with legal obligations

3. Data Sharing and Disclosure

We handle your data with the same integrity as our MTB and road shoes:

  • Service Providers: Trusted partners for payment processing, shipping, and IT services (bound by confidentiality agreements)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with mergers or acquisitions
  • Global Operations: Data may be transferred internationally with appropriate safeguards

We never sell your personal information to third parties.

4. Data Storage and Security

Your security is as crucial to us as the structural integrity of our products:

  • 256-bit SSL encryption for all data transmissions
  • Tokenization technology for payment information
  • Regular security audits and PCI-DSS compliance
  • Limited access to personal data
  • Data retention only as long as necessary

5. Your Rights

As a valued member of our performance cycling community, you have the right to:

  • Access and receive a copy of your personal data
  • Correct inaccurate information
  • Request deletion of your data (subject to legal requirements)
  • Object to or restrict certain processing
  • Withdraw consent where applicable
  • Lodge complaints with data protection authorities

Contact us at [email protected] to exercise these rights.

6. Cookies and Tracking Technologies

We use cookies with the same precision we apply to shoe design:

  • Essential Cookies: For checkout functionality and security
  • Performance Cookies: To analyze and improve our site
  • Marketing Cookies: To show relevant cycling product information

You can manage cookie preferences through your browser settings.

7. International Data Transfers

As we serve cyclists worldwide (excluding some Asian and remote regions), your data may be transferred to and processed in countries outside your own, with appropriate safeguards in place.

8. Children’s Privacy

Our products and services are designed for performance cyclists aged 16+. We do not knowingly collect data from children under 16.

9. Policy Updates

We may update this policy as our business evolves, just as we continuously improve our cycling footwear. Significant changes will be notified through our website.

10. Contact Us

For privacy-related questions, contact our cycling-experienced team:

SIDI Cycling USA
7326 North 62nd Avenue
Glendale, US 85301
Email: [email protected]

Ride with confidence. Your privacy is protected with the same commitment we put into every pair of SIDI shoes.