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Welcome to SIDI Cycling USA (sidicyclingusa.com). These Terms and Conditions govern your use of our website and purchases of our premium cycling footwear and accessories. By accessing our site and making purchases, you agree to these terms.
1. Website Use and Intellectual Property
1.1 Acceptable Use
Our website is designed for cycling enthusiasts seeking high-performance Italian cycling footwear. You agree to use our site:
- For lawful purposes only
- Without attempting to compromise site security
- Without automated scraping or data collection
1.2 Intellectual Property
All content including:
- Product designs and technology
- Branding and logos
- Website content and imagery
are protected by international intellectual property laws and remain the exclusive property of SIDI Cycling USA.
2. Products and Services
2.1 Product Description
We specialize in premium cycling footwear including:
- MTB Shoes
- Road Shoes
- Road Track Shoes
- Sport MTB Shoes
- Related accessories and spare parts
All products are crafted with Italian precision engineering for performance cycling.
2.2 Product Availability
We ship worldwide except to certain Asian countries and remote regions. Product availability may change without notice.
3. Orders and Payments
3.1 Order Process
By placing an order, you:
- Agree to pay the full amount including shipping
- Confirm all provided information is accurate
- Authorize us to verify your payment details
3.2 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
3.3 Pricing and Taxes
All prices are in USD. Customers are responsible for any:
- Customs duties
- Import taxes
- Other fees imposed by your country
4. Shipping and Delivery
4.1 Processing Time
Orders are processed within 1-2 business days (excluding weekends/holidays).
4.2 Shipping Options
- Standard Shipping ($12.95): DHL/FedEx – 10-15 business days after shipment
- Free Shipping (orders over $50): EMS – 15-25 business days after shipment
Delivery times are estimates and may vary due to customs processing.
5. Returns and Exchanges
5.1 Return Policy
We accept returns within 15 days of delivery when:
- Items are unused with original packaging
- Proof of purchase is provided
- Return request is initiated via email to [email protected]
5.2 Non-Returnable Items
For hygiene reasons, these cannot be returned unless defective:
- Socks
- Shoe accessories & spare parts marked “final sale”
5.3 Refund Process
Refunds are issued within 3-5 business days after we receive and inspect your return, via original payment method.
6. Customer Responsibilities
6.1 Accurate Information
You must provide:
- Correct shipping address
- Valid payment information
- Current contact details
6.2 Product Care
To maintain eligibility for returns:
- Keep products in new condition until return is authorized
- Preserve all original packaging materials
7. Limitation of Liability
SIDI Cycling USA is not liable for:
- Delays caused by shipping carriers or customs
- Incorrect addresses provided by customers
- Product misuse or improper care
- Indirect damages from product use
Our maximum liability is limited to the purchase price of the product.
8. Changes to Terms
We may update these terms periodically. Continued use of our site after changes constitutes acceptance.
9. Contact Information
For any questions regarding these Terms:
SIDI Cycling USA
7326 North 62nd Avenue
Glendale, US 85301
Email: [email protected]
Thank you for choosing SIDI Cycling USA. We stand behind every stitch in our footwear and are committed to your cycling performance and satisfaction.
